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Bus Cancellations - Communications Overview

Decisions about school bus delays and cancellations are made by the bus companies while decisions about school building closures are that of the school and the school board.

The following avenues will be used to communicate with families about bus delays and cancellations:

BusPlanner app 

  • This app is used by the bus companies and schools to announce bus route delays and cancellations, as well as school closures. Families are encouraged to download this app to receive the most time-efficient information. Details on how to download and use the app are on the busplanner app page.  

HPSTS Website

  • The delays and cancellations website is used by bus companies and schools to announce bus route delays and cancellations, as well as school closures. Families can opt in to receive direct emails about their bus route after logging into the Parent Portal and selecting “My Subscriptions” at the bottom of the page.  

School Messenger

  • This system is used by schools and the board to call, text and email families and students. Parents/caregivers are asked to make sure the school office has the most up to date contact information. Parents/guardians can select whether they want a call, text and/or email. 

Social media

  • Schools and the boards use Facebook, Twitter and/or Instagram. Parents/guardians are encouraged to follow their school AND their respective board.