Parent Portal Instructions

On this page you will find instructions for accessing and logging into our BusPlanner Web Parent Portal. Use the Parent Portal to view your child’s eligibility for busing, route information, School Bus Operator information, and more.

Please Note: There is a *NEW* login procedure.  You must create an account using your email address and a password.  Once your account has been created you will be able to login using your email address and password to access your student(s) bus information.

Screenshot of BusPlanner login portal with red circle around "Create Account" link

Once you have entered the website:

  • Select the “BusPlanner Web” icon
  • Select “Parent Portal
  • Select “Create Account” – enter your email address
  • Create a password (password requirements: one upper case letter, one lower case letter, one special character, one number and it must be at least 8 characters)
  • Once the email account has been set up each student must be added to the account.

The following steps must be completed below for each student to be added to the account.

  • Ontario Education Number (OEN) / Student ID
    This can be found on your child’s latest report card and should have 9 numbers
  • Only include the numbers – do not include hyphens
    If the report card only has 8 numbers, then include a zero 0 before the 8 numbers
  • Date of Birth (Year/Month/Day)
    (birthdate order format may be different on each computer)
  • House Number Only or 9-1-1 # Only
     i.e. for a home address of 4602 Line 32 use only 4602
  • School Name
    The School that the child will be attending in September 2020 (this can be selected from the pull-down list)

When you gain access to the parent portal, you will be able to see such information as your child’s eligibility for bus transportation, the Bus Route Number, approximate morning pick-up time and location, approximate afternoon drop-off time and location, transfer bus information (if required), School Bus Company and more.

The information contained within this portal is updated twice daily; once between noon and 1:00 pm and once overnight. The portal is not available for use during these periods.

To gain access to the Parent Portal, select the link below. Select the “Student Login” tab and begin entering the required data.

*****Please Note: As this information is regularly updated, the information may also change on a frequent basis due to new student registrations, approved alternate transportation requests, etc. Please check your child’s information on a regular basis to ensure that you have the most accurate information for your child’s first day of school.

Families whose students did not attend Avon Maitland or Huron Perth schools last year will receive a phone call from their local School Bus Operator to inform them about their child’s school bus route information.